Mileage
58,377
Service Date
12/22/2023
Services Performed
- 3 OUT OF 4 TIRES AT HALF LIFE – PASSENGER REAR TIRE AT 4/32. THE ENGINE IS MAKING THE ENTIRE CAR VIBRATE A LOT, ESPECIALLY AT IDLE- LOW OIL LIGHT ALSO CAME ON AND CUSTOMER ADDED 1QT OF OIL. – CUSTOMER DID OWN SPARK PLUGS AND IGNITION COILS. MEDIUM OIL LEAK FROM VALVE COVER AND OIL SEPARATOR IS CAUSING VACUUM LEAK. OIL FILTER HOUSING IS STARTING TO SEEP – NOT VERY SIGNIFICANT AT THIS TIME. PASSENGER HEADLIGHT SIDE HEADLIGHT MAY NEED TO BE REPLACED. CUSTOMER WISHES TO MOVE FORWARD WITH REPAIRS. – PARTS ORDERED AND ARRIVING TOMORROW. BRING VEHICLE IN TO START TEAR-DOWN. CUSTOMER CALLED AND ASKED FOR ESTIMATE TO BE EMAILED. CUSTOMER CONTACTED DEALERSHIP WHERE VEHICLE WAS PURCHASED AND THEY OFFERED TO SEE IF THEY COULD HELP HIM OUT. EMAILED AND SPOKE WITH CUSTOMER. STOPPED TEAR-DOWN UNTIL DECISION IS MADE. DEALERSHIP OFFERED TO FIX FOR A LESS. CUSTOMER WISHES TO TAKE VEHICLE. DIAGNOSTIC TIME AND PUTTING VEHICLE BACK TOGETHER.
MATTHEW N. gave our service a 5 star review on 12/22/2023